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25 Location Nationwide | 100% Customer Satisfaction | Technology enabled keyholding | Fast response.
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25 Location Nationwide | 100% Customer Satisfaction
Technology enabled keyholding | Fast response.
Find out more about us.Send an enquiry or Call us

Security Guarding|Mobile Patrol|Keyholding|Alarm Response.

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FAQs|Konw More About a SIA Licensed Security Officer and their Services in London

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Frequently asked questions

What is the role of alarm monitoring company?
 
Alarm monitoring company usually monitor burglar and fire alarm system, access control system and monitor CCTV system. Those company designing burglar alarm system has to follow certain code of practice outlined on EU standard EN 50131-1 or UK standard PD6662, a monitoring company can monitor the alarm system and contact keyholder and security response officer to examine the reason of any alarm activation.
 
 
How Vauxhall Keyholding can help?
If you choose Vauxhall Keyholding as your alarm response company or mobile patrol officer dispenser, we can check your alarm as fast as possible and establish the reason of the activation and do our risk assessment, property insurance provider do their own risk assessment before signing the contract with landlord. A proper security system can secure your property from getting targeted by burglar and keep your running cost down in many ways.
 

How do I hire your service?
 
You can hire us by filling out our get a quote form or email our operational manager to    
 

How quickly can i start a contract?
 
Yes your contract can be started within 24 hour of signing the contract. A simple process we follow, when you decide to use our service please email us or call us we will send our sia licensed security site surveyor to assess your property and install security device in order to keep our activity tracked and you will be given a set of written contract to sign, please do read and ask any question you may have our officer will be happy to explain you, once you happy please sign the contract and provide our officer with the set of key/access card/fob and alarm fob/code.
 
 
How my alarm monitoring company knows you are appointed as keyholder/alarm responder?
 
Due to data protection act your current monitoring company need written or verbal consent from you before contact us for an activation or giving us access into the property, therefore you have to notify your alarm monitoring company that your nominated us to be your security service provider. We will issue a written consent from us when you sign the contract you need to send a copy to your monitoring company that’s all.
 
 
How quickly can you respond?
 
We aim to respond as soon as possible. Once your alarm monitoring company or you yourself contact us for a potential risk we will deploy our nearest mobile patrol officer to attend to your property and find out the reason of activation. Our officer will deal with the whole situation if they need to call the police they will do that on your behalf.
 
 
What service can I get from you?
 
As our business pattern suggests we do mobile patrol, keyholding, alarm response, lock up, unlock for trades man, unlock and lock up for cleaners and assist with finding maintenance worker. For business premises we do keyholding, Mobile patrol, assist with delivery, Lock up and unlock for cleaner and maintenance staff.
 
 
What is the length of my contract?
 
For homes we offer flexible contract, there is no time frame for how long you have to use our service you can opt out any time by giving us 4 weeks notice so we will finalise your paperwork. If you using our business contract policy as a commercial property owner we will offer you 6 month rolling contract basis, you still can terminate your contract once your every 6 month complete with us.
 
 
How do I contact you for an emergency service?
please call us straight we will sort it out.
Can I contact you any time?
 
Yes we are open 24/7, so you can call us any time you feel you need to call us for our service.
 
 
I am going abroad for holiday can you provide me service for short time?
 
 
Yes we can look after your property while you abroad, you can buy our short term policy to guard your property 24/7.
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