Privacy Statement|GDPR Compliance|Data Protection|Cookie Policy of Vauxhall Keyholding

Vauxhall Keyholding Limited is committed to protecting your privacy and handling your personal information responsibly, securely and transparently. This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us or use our services.

1. About Us

Vauxhall Keyholding Limited is a London-based security and facilities services provider offering professional keyholding, alarm response, mobile patrols, security guarding, lock-up and unlock services and vacant property inspections.

We take the protection of our clients' personal information seriously and aim to comply with applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

When you contact us through our website, email or telephone, we may collect information such as:

Your name and contact details.
Company or organisation name.
Business email address and telephone number.
Property addresses and site information.
Details of your service requirements and enquiries.
Any other information you voluntarily provide to us.

We only request information that is reasonably necessary to respond to enquiries, provide quotations, arrange services and manage our business relationship with you.

We do not request for passwords, bank card details or other unnecessary sensitive personal information through our public website contact forms.

3. How We Use Your Information

We may use the information provided to:

Respond to enquiries and requests for quotations.
Prepare service agreements and contract documentation.
Arrange property surveys and service installations.
Provide keyholding, alarm response and other agreed services.
Communicate with clients regarding ongoing services.
Meet our legal, regulatory and contractual obligations.

We will only use your personal information for legitimate and appropriate business purposes.

4. Data Storage and Security

We take appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

Information submitted through our website may be processed and stored securely on our hosting servers or within our business communication systems.

Access to personal information is restricted to authorised personnel and relevant service providers where access is necessary for business operations.

We do not sell, rent or trade personal information to third parties.

5. Sharing Your Information

We will not share your personal information with third parties for their independent marketing purposes.

However, information may be shared where necessary with trusted service providers, authorised personnel, alarm monitoring companies, relevant business partners or public authorities where required to deliver our services, comply with legal obligations or protect our legitimate interests.

6. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, including contractual, operational, accounting and legal requirements.

When information is no longer required, it will be securely deleted or disposed of in accordance with our retention procedures.

7. Your Data Protection Rights

Under applicable data protection legislation, you may have the right to:

Request access to your personal information.
Request correction of inaccurate or incomplete information.
Request deletion of your personal information where applicable.
Request restriction of certain processing activities.
Object to certain uses of your personal information.
Withdraw consent where processing is based on consent.
Request a copy of your information in a portable format where applicable.

To exercise your rights, please contact us using the details provided below.

8. Cookies and Website Usage

Our website may use cookies and similar technologies to support website functionality, improve user experience and understand website traffic.

Where required by law, we will request your consent before using non-essential cookies. You can also manage cookie preferences through your browser settings or our website cookie controls.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business operations, website functionality or applicable legislation.

Any updated version will be published on our website.

10. Contact Us

If you have any questions about this Privacy Policy, how we handle your personal information or wish to exercise your data protection rights, please contact us:

Vauxhall Keyholding Limited

Registered Office: 124 City Road, London, EC1V 2NX

Email: [email protected]

Website: www.vauxhallkeyholding.co.uk